Shipping & COD

TRACKING YOUR SHIPMENT

1. Please track your order through your registered mobile number on this link https://www.delhivery.com

2. Further if you face any issue regarding the order tracking please contact us or WhatsApp at +91 98292-66655

 

SHIPPING

We totally understand the eagerness and excitement to receive your purchased products, hence we try and make sure that you receive them as soon as possible. Well, who likes to wait?

We try and make sure that it reaches you smoothly and on time.

Below are our policy:-

Domestic Shipping

  1. SHIPPING FREE on prepaid orders above ₹1500/-. For Prepaid Orders below ₹1500/- shipping is Flat ₹100/-.
  2. Cash on Delivery only available for order value from ₹1500 to ₹4000. Shipping is Flat ₹100/- on Cash on Delivery. 
  3. We use Delhivery, DTDC and Speedpost as courier partner for all domestic orders.
  4. Orders from all over India are processed within 48 hours.We deliver in 5-7 working days. If urgent please connect with us and we will happily try to accommodate if  possible.
  5. Few products that are not in stock are made to order which will take 15-20 days as we keep minimum inventory, in order to be sustainable and environment friendly.

 

PLEASE NOTE – All personalised product are made on order, delivery time for personalised products takes 15-20 days for all over India.

 

International Shipping 

  1. Shipping Charges will be charged after checkout as per weight/volumetric weight of the order.
  2. Any Custom Charges to be paid by customer.For international orders, duties and taxes are not included as part of product or shipping charges. Most countries charge duties on imported items levied at the time of port entry and vary based on the destination country and the products imported. You will need to pay the applicable duties and taxes directly to the shipping agency at the time of your order delivery after you receive an invoice from the shipping agent.

3.In case of non-payment of duties and taxes to receive the shipment, KAIRAN will unfortunately not be able to entertain a refund request.

  1. We use Delhivery, Aramex and FedEx courier service for shippingand use India Speed Post to deliver to remote locations.
  2. Delivery Time 10-12 working days. Few products that are not in stock are made to order which will take 15-20 days as we keep minimum inventory, in order to be sustainable and environment friendly.

 

International Shipping Rates

  1. A flat shipping fee of USD 35 is applied to all the orders at the checkout. 

 

In spite of taking precautions, there may be certain hiccups to the otherwise smooth procedure.

In such a scenario, the company will ensure that communication of the delay or any applicable refund will be made in reasonable time to the customer.

In case you have any questions about your order, we’re just a quick email, call or WhatsApp away:

For any queries, you can connect us on

+91-98292-66655   |    orders.kairan@gmail.com

 

 

CASH ON DELIVERY POLICY

 

  1. The customer can avail the COD Service provided all the items in the cart are available for COD. 
  2. The Pincodes are provided by our Delivery Partners. In order to be eligible for COD, the Pincode needs to be of a serviceable area, in absence of which other modes of payment can be used.
  3. The Product bag cannot be opened without the payment for the item/items
  4. Please do not accept your product bag if your bag is open or tampered with.
  5. COD can only be availed for purchases up to Rs 4500, exceeding which other modes of payment will have to be used. 
  6. In case of Cash on Delivery orders, a Non-Refundable charge of Rs. 100/- will be applied to all orders below Rs.4500/-
  7. There is an order limit of Rs. 4000/- for Cash on Delivery orders.